MyOPD™ For Patients App – Important Points to Know

This article is meant for the users associated with MyOPD Windows Clinic and Hospital Software.

MyOPD™ For Patients app is currently available on Android and iOS Platforms. Here is the Android App Link and iOS App Link.

If you are a Patient reading this article, please note that: #

1. You can use MyOPD™ For Patients app only if your Clinic has permitted to allow its use to you.
2. You can use MyOPD™ For Patients app only on one device at a time. So if you have given the same mobile number for more than 1 people, the app will have data of all the patients on a single device that authenticates successfully using the OTP.
3. If you install the app on another device for the same patient, the app on old device will get deactivated.

Using MyOPD Software in your setup? Please read this: #

Currently supported cases for MyOPD™ For Patients app: #

1. MyOPD™ For Patients will work for Doctors who are using MyOPD Windows Clinic Version.
2. MyOPD™ For Patients will currently only work for all the entries done on the Server PC of MyOPD Polyclinic and Hospital Version. Visit entries done on client terminals are currently not supported. They will be supported soon.
3. The App will work for only those installations that have an active AMC. If your AMC has expired, then your Patients will not be able to use the app.
4. Patients can download MyOPD™ For Patients app only on one device at a time. If they setup the same patient on another device, the app on the older device will stop.
5. Multiple Patients can have the same mobile number. In this case, all of them have to setup the app on the same device.

How is MyOPD™ For Patients app different? #

1. MyOPD™ For Patients is not a Doctor Discovery platform. We are not into the business of recommending Doctors to your patients.
2. MyOPD™ For Patients app is app for your own patients which you have seen in your own clinic. As a result, Patients only see the Doctors they have visited and who are using MyOPD Clinic Software in their practice.
3. MyOPD™ For Patients app is totally ad-free. We do not show any Advertisements to user nor endorse any products within the app.
4. MyOPD™ For Patients app will only show notifications sent by the Doctors of those patients. In certain cases we may send technical updates. However, we do not send any promotional content to your patients.

Important Points for Optimal Use of App: #

1. MyOPD™ All In One App for Doctors Configuration: Ensure your MyOPD All In One app is correctly set up for your account. If you encounter any issues, please open a support ticket with our team for assistance.
2. SMS Credits: SMS verification will be done for patient mobile numbers. Please ensure you have sufficient SMS credits in your account. SMS credit from your account will be used while verifying your patient.
3. Clinic/Hospital Information: Double-check that your Clinic/Hospital information is accurately reflected on your online webpage. This information, including timings, will be displayed to patients within the app.